We hope you are happy with your purchase. However, if you have received any damaged product or if the product is not as shown during your purchase, you may return it to us for an exchange. Please see below for more information on our return policy.
Order Tracking details
Tracking details will be shared to you via emailed and SMS after it has been packed and shipped. Each product takes a minimum of 48 hours to get dispatched For any other query, send an email with the order number to [email protected]
Returns
All returns must be sent back to us within seven days of the purchase. All items must be unused and with all original tags and labels attached.
To return an item, please email customer service at [email protected]. Once confirmed you may directly pack the item in its original packaging and mail your return to the following address:
Omechan
Attn: Returns
Order No#
Ladthadlaboh Main Road,
Jaintia Hills,
Jowai, Meghalaya 793150
India
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least seven days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed.
Cancellation
For cancellations, please write to us immediately at [email protected] to request for cancellation of your order. In the event your order has been packed and shipped by the seller, we will be unable to process the cancellation.